Rhetoric – Body language – Presentation
Communicate messages clearly and present them convincingly.
2 days
Dates on request
Conflict resolution and mediation
PROFESSIONAL CONFLICT MANAGEMENT AND MEDIATION
When conflicts escalate within a company, collaboration becomes difficult. HR professionals then face the challenge of assessing situations, structuring discussions, and facilitating appropriate solutions. This training teaches conflict management skills and provides a systematic introduction to the mediation process.
Who is this training suitable for?
HR staff and managers who want to professionally manage conflicts and learn mediation techniques.
Your personal benefit.
- Identifying the causes of conflict and escalation patterns
- Assessing the appropriate time and form of intervention
- Structured support for mediation discussions
- Understanding the tasks and limitations of a mediating role
The benefits for your company.
Your company is expanding its internal expertise in professionally handling conflicts and providing structured support for solution processes.
This is what you can expect.
- Conflict origin and conflict diagnosis
- Communication and conflict resolution tools
- Legal basis of mediation
- Forms and limits of mediation
- Phases of the mediation process
- Supervision and Intervention
Procedure, scope and practical application.
Developed with the Department of Business Law at Mainz University of Applied Sciences. Two modules of two days each plus a follow-up day; an optional written and oral examination follows university guidelines.
Learn about our training approachKey data and included services.
- Scope
- 4 days in 2 modules plus a follow-up day
- Group size
- 4 to a maximum of 12 participants
- Investment per person
- 2.830 € plus VAT.
- Delivery format
- Delivery on request
The exercises, analyses, and transfer modules mentioned in the training profile are part of the described program. We will clarify any further included services and potential additional costs in your specific offer.
The minimum number of participants does not guarantee that the event will take place. We will confirm the date, details, and conditions personally.
Your next opportunities to participate.
Choose a training series and check all dates, location and included services.
No date has been published for this training session at present.
Are you interested in this training? Inquire about the next session. We will inform you about the available options.
Ask about datesYour inquiry is non-binding. Please have all dates, location, details, and included services confirmed.
Your questions about the training.
Open training or in-house: Which is a better fit?
In open training courses, you learn with participants from other companies. In-house training courses are designed specifically for one organization. Which option is better depends on your goals and circumstances.
Can I contribute my own situations?
Working on professional scenarios is part of our approach. You will find information about the required preparation and practical exercises in the schedule for each training course.
Do I need any prior knowledge?
Please note the target group and any prerequisites for the training. If you are unsure, we will be happy to advise you on your selection.
What is included in the price?
The services included are listed in each offer. Please pay particular attention to materials, analyses, in-depth training days, and any potential additional costs.
Is my inquiry already a binding booking?
Your inquiry is non-binding. We will review the selected training series and get back to you. Your inquiry does not yet constitute a binding booking.
Expand your skills to professionally manage conflicts and develop constructive solutions.
Would you like to address this topic within your own company?
We will discuss your goals and clarify how the training can be designed for your team.
Discuss the in-house option